When attempting to access the index page of my website (index.php) through the link localhost:80/web/index.php, I encountered a blank page in Chrome displaying the following error message:
Warning: Declaration of SugarDateTime::setTime($hour, $minute, $sec = 0) should be compatible with DateTime::setTime($hour, $minute, $second = NULL, $microseconds = NULL) in C:\xampp\htdocs\uat\include\SugarDateTime.php on line 692 Could not connect to the database. Please refer to simplecrm.log for details.
Upon checking the "simplecrm.log" file, I found the error:
Could not connect to DB server localhost as jobportal. port : Access denied for user 'jobportal'@'localhost' (using password: YES)
I searched online for solutions and came across various resources such as:
- MySQL said: Documentation #1045 - Access denied for user 'root'@'localhost' (using password: NO)
- #1045 - Access denied for user 'root'@'localhost' (using password: YES)
However, these answers primarily focused on the root user, whereas my issue pertains to the "jobportal" user. I attempted the suggested solutions but have yet to resolve the problem.
The code in index.php is as follows:
include ('include/MVC/preDispatch.php');
$startTime = microtime(true);
require_once('include/entry.php');
ob_start();
require_once('include/MVC/SugarApp.php');
$app = new SugarApp();
$app->startSession();
$app->execute();