Reportlab is unable to locate the _imaging module when using the production server

I'm encountering an issue while attempting to deploy a Django app on the production server. The error message reads:

ImportError: The _imaging C module is not installed

Interestingly, the application works perfectly fine when running on the development server on the same machine. I have confirmed that PIL is installed and I am able to manually import the _imaging module in the Python shell. The production server utilizes Apache. Any thoughts on what might be causing this?

Here's the traceback for reference:

File "C:\Python27\lib\site-packages\django\core\handlers\base.py", line 111, in get_response response = callback(request, *callback_args, **callback_kwargs)

Answer №1

It is crucial to have PIL installed before any library that relies on it. I once encountered a similar issue with libimaging - because PIL was not installed beforehand, libimaging was compiled without it. The solution was to uninstall libimaging and then reinstall it with PIL already in the system.

Answer №2

Success! Answer found.

Encountered issues with using PIL in Django app on Windows

I had to download and install a mod-wsgi compatible version of PIL for it to work properly.

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