What is the best method for setting up message scheduling for a Microsoft Teams bot based on different time

I am trying to figure out how to send messages to users from my bot at specific time intervals. Currently, I'm using agenda for scheduling messages, but I've run into an issue with the timezone discrepancy - agenda is 5:30 hours behind my timezone, causing messages to not be sent at the correct time. Is there a way to schedule messages in Microsoft Teams that can account for time zone differences?

For example, let's say I want to send birthday wishes from my bot to all users on their birthdays at 9 AM every year, and the birth dates are stored in a database. How can I set this up within Microsoft Teams?

Answer №1

Essentially, understanding the user's time zone is crucial for effective communication. While this information may not be readily available through a conversationUpdate event, there are alternative methods to consider:

You could prompt the user directly through the bot interface, allowing them to select their time zone using an adaptive card or inputting their nearest city.
Even though conversationUpdate may not provide relevant data, a standard user message to the bot includes both a "timestamp" and "localTimestamp" field. While the localTimestamp may not always be populated (it's labeled as "nullable" in C# on IActivity), it does contain the local time of the user, which can be stored for future reference to schedule messages accordingly.

When it comes to actually sending messages through your bot, proactive messaging is key. You can learn more about proactive messaging here and get started with implementing it here.

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