The problem is related to an app created using Ionic/Cordova/Firebase technology stack.
Users of the app on Android and IOS devices are experiencing random local storage wipes, resulting in the need for them to log in again. The authentication process is carried out through Firebase's password-auth method: https://firebase.google.com/docs/auth/web/password-auth
What steps can I take to fix this issue?
Using the latest Firebase update now incorporates indexedDB to securely store the Authentication state, which is a significant improvement over using localStorage. Make sure to upgrade to the most recent version to avoid any related issues. It's worth noting that there may be an ongoing problem with the current implementation. While it's uncertain if this impacts Cordova, a solution is expected to be released later this week: https://github.com/firebase/firebase-js-sdk/issues/627
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