Questions tagged [crm]

Managing customer interactions through a strategy known as Customer Relationship Management (CRM) is essential for businesses. Typically, CRM software emphasizes on improving sales processes, marketing efforts, and ensuring excellent customer service.

Executing a CRM javascript button triggers a request to a JSON URL and extracts a specific value

My current task involves creating a button in JavaScript due to system limitations preventing the use of HTML. This button should navigate to a specific URL (REST API to retrieve a JSON file). Furthermore, upon clicking the button, I aim to display an aler ...

javascriptjqueryjsonapicrm

Send the context parameter value of Unified Service Desk to a JavaScript web resource in CRM

Currently, I am working on CRM 8.2 and Unified Service Desk 4.1. I have a specific requirement where I need to pass parameter values from within Unified Service Desk Data Parameters to a JavaScript Webresource. I have come across some resources that sugge ...

javascriptcrmunified-service-desk

The JSON data in CRM 2011 is displaying as undefined, but the URL is still showing the

I have been struggling with a simple odata query where the call is successful, but I keep getting undefined results. I've tried various methods to inspect the object, but it still shows undefined. What could be causing this issue? UPDATE: After some ...

ajaxjsoncrm